About EPIC Professionals

About EPIC Professionals

EPIC Professionals LLC is a specialized consulting firm that partners with Medicaid Waiver providers across Georgia to streamline their billing, compliance, and EHR systems.

We combine deep expertise in Therap administration and Georgia Medicaid billing with data-driven oversight strategies to help provider organizations improve efficiency and service quality for individuals with intellectual and developmental disabilities (IDD).

Your Partner in Medicaid Billing, Therap Administration
and Compliance Excellence

EPICPro operates as a true partner — integrating with internal teams, leading EHR Workgroups, and providing executive-level data insight to ensure accuracy, accountability, and measurable improvement.

Mission

Empowering human services teams with seamless billing systems and smart EHR strategies to drive real outcomes for people with IDD.

Vision

To simplify complex Medicaid and EHR processes so that providers can focus on high-quality care, compliance, and impactful service delivery.

OUR TEAM

Delano Williams II

Delano Williams II holds a Bachelor of Science in Business Administration with a Master of Science in Human Services to advance person-centered care through operational excellence, strategic technology use, and fiscal responsibility. My professional approach centers on strengthening human services organizations so they can deliver compassionate support efficiently, compliantly, and at scale.

Through EPIC Professionals LLC, I extend this integrated skill set as an administrative and operational consultant, supporting providers with Medicaid compliance, billing resolution, and EHR optimization. Across all roles, I rely on project management, analytical reasoning, and strategic planning to solve complex challenges and drive measurable improvement.

I view business strategy as the engine that powers human services—ensuring organizations are equipped to deliver reliable, high-quality care while remaining adaptable, accountable, and sustainable.

Our
Specialization

Georgia Medicaid Waiver (NOW/COMP) operations
Therap platform implementation and customization
Compliance Monitoring
Billing reconciliation and utilization tracking